Question 1

What type of events do you specialize in?

Accepted Answer

We specialize in various events including birthdays for both kids and adults, weddings, corporate gatherings, baby showers and any truly any event worth celebrating. Our services can be tailored to suit any occasion!

Question 2

What services do you offer?

Accepted Answer

We offer a range of services, including custom balloon décor, event planning, 
décor rentals, centerpieces and so much more!

Question 3

Do you provide delivery and setup?

Accepted Answer

Yes, we offer delivery and setup services for your event. We’ll ensure that 
everything is in place before your guests arrive. We offer take down as well for 
an extra fee.

Question 4

How far in advance should I book your services?

Accepted Answer

We recommend booking atleast 4 to 6 weeks in advance to ensure availability, 
especially during peak seasons. For larger events, more notice is appreciated!

Question 5

Can I customize my balloons?

Accepted Answer

Absolutely! We love creating custom designs that fit your theme and vision. 
Please contact us to discuss your ideas, and we’ll do everything we can to bring 
them to life!

Question 6

Do you offer rental equipment or supplies for events?

Accepted Answer

Yes, we offer an abundance of rental equipment for all your décor needs. 
Please inquire about specific items you’d like to rent out and include in your 
next celebration.

Question 7

What is your payment policy?

Accepted Answer

We require a 50% deposit to secure your booking, with the remaining balance 
due on the day of the event. We accept various payment methods for your 
convenience.

Question 8

What happens if I need to cancel or reschedule my event?

Accepted Answer

We understand that plans can change! Please refer to our cancelation and 
rescheduling policy for details on how we handle such situations.

Question 9

Can you accommodate specific themes or colour schemes?

Accepted Answer

Yes! We love working with diverse themes and colour schemes. Just let us 
know your preferences, and we’ll tailor our designs to match as best as possible.

Question 10

Do you have insurance for your services?

Accepted Answer

Yes, we are fully insured, giving you peace of mind that your event is good 
hands!

Question 11

Can you work with my venue’s restrictions?

Accepted Answer

We are experienced in working with various venues, and their specific rules. 
Please inform us of any restrictions beforehand, and we’ll be sure to plan 
accordingly.

Question 12

How can I contact you for more information?

Accepted Answer

You can reach out through our contact form on the website or email us @ 
info@partypopandco.com